Cookies Policy

Cookies are small text files that a website can place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help a website work correctly, improve security, remember choices and provide information about how visitors use its pages.

Fair Crown Casino may also use similar technologies, such as pixels, tags, software development tools, local storage or device identifiers. These technologies can perform functions that are similar to cookies. In this policy, we use the word cookies to refer to cookies and similar technologies unless we state otherwise.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold or that a service provider processes on our behalf. When that happens, the information may be treated as personal information under applicable privacy laws.

The cookies used on a website can change as features, technology, security requirements and service providers change. For this reason, the exact cookies available may vary from time to time. Where practical, information about active cookie categories and available choices will be shown through the website's cookie settings or consent tool.

Why cookies are used

• To help pages load and operate as intended.
• To support account access, session management and security controls where these features are available.
• To remember preferences, language choices or other settings that you select.
• To understand how visitors navigate the website and identify areas that may need improvement.
• To help protect the website, accounts and services against fraud, misuse, automated attacks and other security risks.
• To support relevant communications, promotions or advertising where this is permitted and where the necessary choices or consent apply.

Cookies are not used to decide the outcome of a game or to change the result of a bet. They are website and technology tools only. Game outcomes, account checks and other gambling-related processes are handled through the relevant systems and rules that apply to the service.

Strictly necessary cookies

Strictly necessary cookies are used for core website functions. Without them, some pages or features may not operate properly. They may support navigation, secure sessions, account functions, fraud prevention, traffic management and the delivery of requested services. These cookies are generally not used for advertising purposes, and they may operate without a separate consent choice where applicable law allows this because they are necessary for the website to function.

Preference and functionality cookies

Preference cookies remember information that makes the website more convenient to use. For example, they may remember a selected language, display preference, consent choice or other setting. Functionality cookies can also help provide features that you request. If you disable these cookies, you may need to enter preferences again, and some features may be less convenient or unavailable.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, approximate location, device type, browser type, visit duration and whether a page or feature works as expected. This information can be used in aggregated or otherwise controlled form to measure performance, identify technical issues and improve content and navigation.

Analytics information is intended to help us understand general website use rather than to monitor your gambling activity for its own sake. We may apply safeguards to reduce the amount of information collected, restrict access, or use reporting that does not directly identify individual visitors.

Advertising and marketing cookies

Advertising or marketing cookies may be used to help deliver, measure or limit online advertising and promotional communications. They may record that a device has visited a website or interacted with a campaign. These cookies can help prevent the same advertisement from being shown too often and can provide general campaign reporting.

Online gambling advertising is subject to applicable laws, platform rules and responsible gambling requirements. Marketing cookies do not remove those obligations. Where consent is required, these cookies will only be used after the relevant choice has been provided. You can usually refuse or withdraw consent for non-essential marketing cookies through the available settings.

Session and persistent cookies

Session cookies are temporary and are generally removed when you close your browser or end a browsing session. Persistent cookies remain on a device for a set period or until they are deleted. The length of time a cookie remains can depend on its purpose, the settings of the relevant technology and applicable retention requirements.

When you first visit the website, you may be shown a cookie notice or consent tool. This may allow you to accept all available cookies, reject non-essential cookies, or choose particular categories. Your choices may be stored so that the notice does not need to be shown repeatedly. If you use a different browser, device or cleared browsing data, you may be asked to make your choices again.

You can change or withdraw your choices for non-essential cookies through the website's cookie settings where that option is provided. Withdrawal does not affect processing that took place before your change. It also does not normally remove strictly necessary cookies that are required for security or basic website functions.

Browser settings

Most browsers allow you to block, delete or restrict cookies through their privacy or security settings. You can often choose to block all cookies, accept cookies only from certain websites, delete cookies when the browser closes, or receive an alert before a cookie is stored. The steps differ between browsers and devices, so you should check the instructions provided by the browser manufacturer.

If you block or delete cookies, the website may not function as intended. You may be unable to sign in, maintain a secure session, save preferences or use particular account and gaming features. Blocking cookies does not necessarily delete information already collected or stop all forms of technology-based measurement. Separate device, browser or account controls may also be available.

Mobile and device controls

Mobile devices may provide settings that restrict advertising identifiers, limit tracking, reset identifiers or control access to stored information. These settings are managed by the device operating system or application platform. They may not control every cookie or technology used by a website, and changing them may affect other applications or services on the device.

If you access Fair Crown Casino through a shared device, consider signing out of your account and clearing browsing data after use. This can help prevent another person from viewing account-related pages or using a session that remains open. You are responsible for taking reasonable steps to keep your device, login details and account secure.

Some cookies or similar technologies may be placed by service providers that help operate, secure, measure or promote the website. These providers may process information on behalf of Fair Crown Casino or may process information under their own privacy terms, depending on the service and the role they perform. Third-party technology can change, and a provider may update its own tools or policies.

Third-party cookies may allow a provider to recognise your device when you visit other websites or use other services. Fair Crown Casino does not control all third-party technologies or the privacy practices of independent providers. You should review the relevant third party's information if you want to understand how it collects, uses or shares information. Our use of a service provider does not remove the need to follow applicable privacy, advertising and gambling requirements.

Information that may be collected

Depending on the cookie category and the choices available, information may include an internet protocol address, browser and device details, general location information, pages visited, links selected, visit dates and times, referral information, preferences and technical event data. This information may be combined with information provided through an account or website form where there is a lawful and relevant reason to do so.

We may use cookie-related information to operate and secure the website, understand service performance, respond to technical problems, meet legal or regulatory obligations, prevent fraud and improve user experience. We may also use it to support responsible marketing practices. The handling of personal information is subject to our Privacy Policy, which explains information handling, security, access and other privacy matters in more detail.

Responsible use of the website

Fair Crown Casino is intended for people who are legally permitted to use online gambling services in their location. Cookies may support account security and website operation, but they do not confirm that a person meets age, identity, residency or other eligibility requirements. Those requirements may be assessed through separate processes. Do not allow another person to use your account or access gambling services through your device.

If gambling is no longer enjoyable or is causing concern, consider using the responsible gambling tools available through the service and seeking independent support. Managing cookies cannot replace account controls, deposit controls, time limits, self-exclusion or other responsible gambling measures.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technology, services, legal obligations or cookie practices change. The updated version will be published on this page with a revised date or other indication of the update where appropriate. You should review this page from time to time so that you understand the current position.

If a change requires a new consent choice, we may display a new notice or ask you to review your settings. Continuing to use the website after an update does not automatically mean that you have accepted every non-essential cookie. Where consent is required, the relevant consent process will apply.

Questions about cookies

If you have a question about this Cookies Policy, use the contact or support method made available through the Fair Crown Casino website. Do not include unnecessary sensitive information in a general enquiry. For questions about how personal information is handled, please also refer to the Privacy Policy and follow any privacy request process described there.